Our support team is here to help with questions, account-related issues, technical concerns or general feedback. Whether you need help with registration, verification, deposits, withdrawals or site navigation, contact our friendly agents and we will respond promptly. For account-specific matters please have your account ID and recent transaction details ready to speed up the process. Telephone support is available during working hours for verification and payments.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat & email; reply within 24 hours for account help) |
| General Enquiries | [email protected] (product queries, corporate and media) |
| Affiliate Enquiries | [email protected] (partner applications and payments) |
| Phone | +44 20 7946 4829 (Mon-Fri, 09:00-18:00; calls may be recorded for quality) |
| Working Hours | 24/7 (email responses during business hours) |
Email is the preferred contact method for detailed requests, account issues or where documents and explanations are required. Please send your message to [email protected] and include a clear subject line, your full name and up-to-date contact details. Providing concise account identifiers and attachments where applicable helps us process requests faster and avoids unnecessary delays.
Support response times: most enquiries are answered within one business day. For straightforward questions we aim to reply the same day; more complex issues that require account checks, KYC or investigations may take longer depending on their nature. Please include your account details and any relevant screenshots to help us resolve your request faster.
We value your feedback, please tell us what you think, suggest improvements or share ideas to make our site better. Every message is read by our team and used to refine features, promotions and customer service. Your input helps shape future updates and improves the experience for everyone. Send your thoughts via the feedback form or contact our support team anytime.
