Get in Touch With Our Team
Need a hand? WinSpin customer services are on hand to help with questions, account-related issues, technical concerns or general feedback. Our team can assist with deposits, withdrawals, verification and GAMSTOP enquiries, plus assistance with deposit limits and self-exclusion. If you prefer a direct route for partners, Win Spin's affiliate and payments teams handle partnership, billing and compliance queries. Use the channels below for a quick reply and help resolving any account or technical matter as swiftly as possible wherever needed.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat 24/7; avg reply 2 minutes) |
| General enquiries | [email protected] (email replies within 4 hours; UK business hours) |
| Affiliate enquiries | [email protected] (partner team; onboarding and tracking) |
| Phone | +44 20 7946 1823 (Mon-Fri 08:00-22:00 UK time) |
| Working hours | Mon-Fri 08:00-22:00; Sat-Sun 09:00-18:00 |
Email Assistance
For detailed requests, account issues or cases requiring documents, email is the preferred contact method. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and any relevant account information. This helps our team process requests faster and avoids delays. For urgent matters use live chat or phone as listed in your account.
Submit Your Inquiry
Contact WinSpin support Name <label for="email" style="font-size:13px; color:#222;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px; font-size:14px; border:1px solid #ccc; border-radius:4px;"><label for="message" style="font-size:13px; color:#222;">Message</label><textarea id="message" name="message" rows="6" placeholder="Tell us about your question or issue" required style="padding:10px; font-size:14px; border:1px solid #ccc; border-radius:4px; resize:vertical;"></textarea><button type="submit" style="margin-top:6px; padding:10px 14px; background:#0070d1; color:#fff; border:none; border-radius:4px; font-size:15px; cursor:pointer;">Send message</button> If you are a VIP member, use the Win Spin VIP contact option in your account for priority handling.Response Time
At WinSpin our support team aims to respond to most enquiries within one business day. Simple requests are often handled in a single reply; more complex cases, such as verification or payment investigations, may take longer depending on circumstances. Where that happens we’ll keep you updated and give an estimated resolution time. For urgent matters, contact Win Spin via live chat for the fastest response.
Feedback
We'd love to hear your feedback, suggestions or ideas for improving the site. Every message is read by our team and used to make the service more reliable, clearer and easier to use. Please send comments, feature requests or bug reports to [email protected]. We review submissions carefully and act on changes that improve the user experience.