These Terms and Conditions set out the rules that apply to your use of WinSpin. They explain the relationship between us and you, how accounts should be used, how promotions work, and what to expect when making deposits and withdrawals. We ask that you read these terms carefully before registering or placing any wagers; by using Win Spin you accept and agree to them.
You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household and IP address. You must not allow anyone else to use your account credentials. If you suspect unauthorised access, contact our support team immediately at [email protected]. We may suspend or close accounts where misuse, fraud or breach of these terms is suspected.
To use our services you must be of legal gambling age in your country and be permitted to gamble under local law. We may restrict registration from certain jurisdictions; eligibility is confirmed during registration and may change over time. We reserve the right to refuse or restrict accounts where we reasonably believe the user is not eligible.
Our site and services must be used lawfully and in accordance with these terms. You must not attempt to manipulate games, exploit technical faults, use automated bots, or engage in collusion. Any suspicious play or abusive behaviour may result in account action, including withholding of winnings pending investigation.
Promotions and bonuses are subject to specific terms that will be provided with each offer. Unless stated otherwise, bonuses may carry wagering requirements, qualifying bet and game restrictions, max-bet limits and expiry periods. We may revoke, amend or withdraw promotions at our discretion. Bonus abuse or circumvention may result in bonus removal, forfeiture of winnings and account restrictions.
All payment methods available to you will be shown in the cashier. We require identity verification before processing withdrawals and may request documentation to confirm your identity and source of funds. Transactions are subject to the limits and processing times shown in your account.
Verification helps protect your account and complies with our obligations. You must provide valid ID and proof of address when requested. Failure to provide requested documents may delay or prevent withdrawals.
Withdrawal limits, minimums and any applicable fees are disclosed in the cashier and may depend on your verification status and payment method. We reserve the right to apply limits to certain payment types and to pay large wins in instalments where necessary.
If you have a complaint about our service, please contact [email protected] so we can investigate. We aim to resolve disputes promptly and fairly. If we cannot agree on a resolution, additional independent dispute options may be available depending on your jurisdiction; details will be provided on request.
We may update these terms from time to time. Significant changes will be communicated via the site or by email where reasonably possible. Continued use of our services after any change constitutes acceptance of the updated terms. It is your responsibility to review these terms regularly.
